FAQ's

If you have a question that isn’t answered here, feel free to get in touch — we’re always happy to help.

🥣 ABOUT THE GRANOLA

Is your granola healthy?

We make granola using whole ingredients and naturally sweeten it with honey rather than refined sugar. It’s designed to be a nourishing, satisfying breakfast that fits into everyday life.

Is your granola vegan?

All of our granola can be made vegan by substituting the honey for agave. Each product page clearly lists ingredients so you can check what’s right for you.

Is your granola gluten-free?

How should I store my granola?

Store in a cool, dry place in resealed packaging. Once opened, enjoy within a few weeks for best freshness.

📦 ORDERS & DELIVERY

When will my order be dispatched?

Orders are baked and packed in small batches and are usually dispatched within 0–4 working days.

Do you offer local collection or delivery?

Where available, local options will be shown at checkout. For updates on local deliveries and markets, follow us on Instagram.

Can I send an order as a gift?

Yes — gift wrapping and vouchers are available. You can also leave a gift note at checkout.

🎁 PRODUCTS & GIFTS

Do you offer hampers or gift boxes?

We offer a range of hampers and gift options, which can be found in the Gifts section of the shop.

Can I build my own hamper?

At the moment we offer curated hampers, but if you’re looking for something specific, feel free to get in touch.

🔁 RETURNS & ISSUES

What if there’s a problem with my order?

If something isn’t right, please email us with your order number and we’ll sort it as quickly as possible.

🤍 WHOLESALE & EVENTS

Do you offer wholesale?

Yes — we supply cafés, retailers and workplaces. Please visit our Wholesale page for more information.

Where can I find you in person?

We regularly attend markets and events across Bristol and the South West. Check our Events page or Instagram for the latest dates.